RETURNS & EXCHANGE
What is our return policy?
We have a 30 day return policy, which means you have 30 days after receiving your item to request a return.
We don’t offer a free return , you will need to pay only 5$ fee for return shipping.
If you received damaged item or you wish to return the item you purchased just contact us via email or use live chat 💬
Email: help@uniquesmokeshop.com normally we will reply you back within 24 hours.
if its our fault, you will be fully credited and/or items will be reshipped at our expense. However, if is not the fault of UniqueSmokeShop , we would be happy to re-ship you any items at our expense. We may also require you to send back the broken or damaged items, we will be happy to email you a Prepaid return shipping label, as long as it is reported within 48 hours of receiving your products.
We are not accept return/exchange after 30 days.