ShipWill
Shipping Protection
Shipping Protection
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Shipping protection service with mixed experiences. Customers praised "carefully wrapped" packaging and fast delivery, noting items "shipped from one side of the US to the other" safely. Products described as "sturdy quality" and "almost indestructible." However, some shoppers reported broken items and unresponsive customer support despite purchasing protection.
- Shipped from one side of the US to the other and not a single one broke
- Everything was carefully wrapped to insure my products wouldn't be broken
- These are the toughest oil burners I have ever owned
- 5 stars: 11 (85%)
- 4 stars: 0 (0%)
- 3 stars: 0 (0%)
- 2 stars: 0 (0%)
- 1 star: 2 (15%)
Love these burners soo much I bot them for a friend, he really enjoys them, great quality and love the stem thickness. Thanks guys for delivering a great burner
Hi Ron, thanks so much for the kind review! We’re delighted your friend is enjoying the burners and their quality. We appreciate your support!
Well packed
Hi Jennifer, thanks so much for the kind review! We’re glad your order arrived well packed and that you’re happy with the shipping protection.
They arrived quickly and descret, perfect experience
Thank you for your kind words! We're glad you had a great experience and that your order arrived quickly and discreetly. We appreciate your support!
I loved how everything was carefully wrapped to insure my products wouldn't be broken and my order was early. I have already told my friends about y'all and I myself will definitely be ordering again from y'all. Thank you so much y'all are amazing
Hi there! Thank you so much for your wonderful review. We're thrilled to hear you loved the packaging and fast shipping. We look forward to serving you again soon. Thanks for spreading the word!
Everything was great. Well packaged. Thanks
Hi Brian, thank you for your kind words! We're glad you were satisfied with your order. We appreciate your support!
Great oil burner thank you
Hi John, thank you for your positive review! We're glad you’re satisfied with your shipping protection. Feel free to reach out if you need anything else.
So my bubbler came cracked and so did a stem I purchased protection program. I emailed and told customer support all about what happened. They never emailed me back.
Hi Timothy, I'm sorry to hear about the issue with your bubbler and stem. Please contact us again so we can resolve this for you. We appreciate your patience and your support of our company.
Thanks US Shop, you are the best of the best, really a great pipe
Hi Diane, thank you so much for your kind words! We're thrilled to hear you love your pipe. We appreciate your support and look forward to serving you again!
Sturdy quality pieces. Shipped from one side of the US to the other and not a single one broke. Everything was carefully wrapped up and cushioned for travel. Very happy
Hi Ashley, we're so glad to hear you’re happy with our shipping protection! Thank you for your kind words and for trusting us with your purchase.
These are the toughest oil burners I have ever owned. Some get hot and warp, then crack. Some they touch the table and they crack from a temperature difference, but not these. I have dropped a few of these on tile flooring and they were perfectly fine me not a chip or crack. I'm so happy to have found Unique smoke shop. Thank you
Thank you so much for your kind words! We're thrilled to hear that our Shipping Protection product has exceeded your expectations and has stood up to some tough situations. We pride ourselves on providing high-quality and durable products to our customers, and we're happy to hear that you have experienced that firsthand. Thank you for choosing Unique smoke shop, we appreciate your support!
The items are unique and it was a gift for someone.
The items are handy and unique .
Looking forward to buy some bongs and lighters.
Hi there, thank you for leaving a review! We're glad to hear that you found our 'Shipping Protection' product at a decent price. We take pride in offering unique and handy items, and we're happy to hear that it made for a great gift. We also have a great selection of bongs and lighters, so we look forward to serving you again in the future. Thanks for choosing us!
I like the company and love most of the products they have. I have never had an issue with any of it. But making me pay extra for shipping? They know how to ship and keep it safe. But if you don’t pay and it’s broke, you’re on your own. Not cool
Hi there, we appreciate your feedback and are sorry to hear about your experience with our 'Shipping Protection' product. We understand your frustration with the extra charges for shipping. Our goal is to ensure that your products arrive safely and in good condition. We offer the option of purchasing shipping protection to provide additional coverage in case of any damage during transit. We apologize for any inconvenience this may have caused and will take your feedback into consideration for future improvements. Thank you for choosing our company and we hope to continue serving you in the future.
Unique and pretty color silicone trim. Works very well, high quality bowl and thick glass. Came quick proce was reasonable. Bigger than I anticipated
Hi there! Thanks for taking the time to leave a review for our 'Shipping Protection' product. We're so glad to hear that you're enjoying the unique silicone trim and high quality materials. We're also happy to hear that the product arrived quickly and the price was reasonable. Thank you for your support and we hope to see you again soon!